Provider Communications
At Chorus Community Health Plans (CCHP) we understand how important it is to keep our providers informed and connected. That’s why we offer quarterly newsletters and timely email updates designed to share essential information about policy changes, program updates, and helpful resources. Our goal is to ensure you have the tools and knowledge you need to deliver quality care and stay compliant with Medicaid requirements. By staying informed, you can focus on what matters most—your patients.
Medicaid
New Federal Work Requirement
Beginning January 1, 2027, new federal work requirements will apply to certain BadgerCare Plus members. Members ages 19 to 64 who are not pregnant, not disabled, and do not have dependent children under age 19 living with them, may be required to meet federal work requirements to maintain their health care coverage.
The Wisconsin Department of Health Services (DHS) began notifying impacted members in August 2026, several months before the requirements take effect.
Providers can play an important role in helping members stay informed. We encourage providers to remind members to create an ACCESS account, download the MyACCESS app, and sign up for text and email notifications to receive important updates about their coverage and benefits.
You can also direct CCHP Members to use the Federal Work Requirement Screening Tool to help understand what the new requirement might mean for them.
For the latest information about the federal work requirements, visit the Wisconsin Medicaid website: https://www.dhs.wisconsin.gov/medicaid/work.htm
Recent News and Communications
Medicaid Billing Requirements
CCHP would like to remind you of important billing requirements as we transition claims processing to our new claims administrator, Network Health, effective December 15, 2025.
When submitting Medicaid claims rendered under multiple specialties, providers must manage their enrollment appropriately and utilize specific identification information, primarily the National Provider Identifier (NPI) and the applicable taxonomy code, on all claims. By following these guidelines and utilizing the NPI and taxonomy code system correctly on claims, providers can ensure accurate reimbursement for services across multiple specialties through Wisconsin Medicaid.
CCHP uses the Wisconsin Medicaid Fee schedule and requires providers to submit claims with accurate and complete coding information to ensure they align with the Max Fee Schedule found on the ForwardHealth Portal.
To support timely processing, please keep your provider rosters current and submit updates when changes occur.
Claims that do not meet these requirements may be denied.
Visit the Claims & Billing page for details on submitting a new provider roster, changes and term information.
Stay Connected with Email
We are committed to keep providers and staff informed of the most up-to-date information. We share essential updates through several communication channels:
- The Provider Pulse newsletter offers quarterly insights, reminders and program updates.
- The CCHP Newsflash provides timely updates whenever new information becomes available.
These communications help your practice stay aligned with current requirements. They also ensure you have the knowledge needed to support your patients.
The Provider Pulse newsletter
2026 Editions
2026 Q4 Provider Newsletter -Coming Soon!
2026 Q3 Provider Newsletter
2026 Q2 Provider Newsletter
2026 Q1 Provider Newsletter
Archive Editions
View newsletters from 2024 and 2025
CCHP Newsflash emails
2026
- 9/30/26: Prior Authorization Changes Effective 10/01/26 & 11/01/26
- 9/02/26: IFP/ACA Marketplace Closeout Reminders
- 8/31/26: Prior Authorization Changes Effective 9/1/26 & 10/1/26
- 8/03/26: Prior Authorization Changes Effective 9/1/26
- 6/30/26: Prior Authorization Changes Effective 8/1/26
- 6/09/26: SDS redirect discontinued on 7/1/26. New Payer ID required.
- 6/04/26: IFP/ACA Claim Submission Deadline - July 1, 2026
- 5/29/26: Prior Authorization Changes Effective 7/1/26
- 4/30/26: Prior Authorization Changes Effective 5/1/26 & 6/1/26
- 3/31/26: Prior Authorization Changes Effective 4/1/26
- 2/27/26: Prior Authorization Changes Effective 3/1/26 and 4/1/26
- 1/30/26: Prior Authorization Changes Effective January 2026
- 1/28/26: Reminder: New payer ID is now required for CCHP Medicaid claims processing
- 1/22/26: New payer ID is now required for claims processing
Archive Emails
View emails from 2024 and 2025
Provider Overview
Explore all our provider resources and access the information you need for your day-to-day business—and so much more. Whether you’re looking for credentialing details, authorization guidelines, policies, claims support, or educational tools, this page puts everything at your fingertips.