Provider Contacts


CCHP Provider Relations and Credentialing Contacts

Provider Contract Administrator
Sue Gorecki - CCHP-Contracting@chorushealthplans.org

Provider Contracting Specialist
Becky Jens - CCHP-Contracting@chorushealthplans.org

Senior Provider Relations Representative
Diana Schneider - CCHPProviderRelations@chorushealthplans.org

Provider Relations Representative
Lindsay Jines - CCHPProviderRelations@chorushealthplans.org

Provider Relations Representative
Tina Travis - CCHPProviderRelations@chorushealthplans.org

Provider Data Management Project Manager
Stacey Martinez - eVIPSSUPPORT@chorushealthplans.org

Provider Data Management Specialist
See Xiong - eVIPSSUPPORT@chorushealthplans.org

Provider Network Specialist
Blia Lor - cchp-providerupdates@chorushealthplans.org

Provider Communication Specialist
Kira Ward - sward2@chorushealthplans.org

Lead Credentialing Specialist
Jennifer Stewart - jstewart2@chorushealthplans.org

Credentialing Associate
Pamela Hawthorne - CCHP-Credentialing@chorushealthplans.org

Credentialing Associate
Lauren Bergmann - CCHP-Credentialing@chorushealthplans.org

Credentialing Associate
Tammie Bell - CCHP-Credentialing@chorushealthplans.org

Credentialing Associate
Qiana Irving - CCHP-Credentialing@chorushealthplans.org

Senior Data Analyst
Lynn Love - eVIPSSUPPORT@chorushealthplans.org


BadgerCare Plus Contacts

CCHP Provider Relations Representatives
CCHPProviderRelations@chorushealthplans.org

CCHP Customer Service Center
Phone: 1-800-482-8010

CCHP Clinical Services Department
Phone: 1-877-227-1142

Electronic Claims Submission
 Phone: 1-800-482-8010
 EDI Payer Number: 39113
Children's Community Health Plan
P.O. Box 56099
Madison, WI 53705

Electronic Funds Transfer
Phone: 1-866-506-2830, option 1

ForwardHealth Member Services
Phone: 1-800-362-3002

HMO Enrollment Specialist
Phone: 1-800-291-2002

Interpreter Services
Phone: 414-607-8766
Fax: 414-607-8767
Pager: 414-201-0014
Email: schedule@langsource.com
Wisconsin VRS: 1-800-947-3529 (or 711)

Member Advocate
Phone: 1-877-900-2247

CCHP on Call Nurseline
Phone: 1-877-257-5861

Provider Portal Registration
Phone: 414-266-4522
Email: CCHP-PortalReg@chorushealthplans.org

Utilization Review Department
You may contact the UM department from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.

Phone: 1-877-227-1142

Prior Authorizations
Please see the Prior Authorization list on our website for the most up-to-date listing of services that require a prior authorization. You may contact us from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.

Phone: 1-414-266-4155

Routine Dental Services
Phone: 414-389-9870

Transportation Services
Phone: 1-866-907-1493


Individual and Family Plan Contacts

CCHP Provider Relations Representatives
CCHPProviderRelations@chw

Provider Services
We have a team dedicated to serve your specific needs. We're happy to help with claims, eligibility, pharmacy benefit questions, and more. You can reach CCHP Provider Services at 844-202-0117, Monday through Friday, from 8 a.m. to 5 p.m.

Phone: 1-844-202-0117

Prior Authorizations
Please see the Prior Authorization list on our website for the most up-to-date listing of services that require a prior authorization. You may contact the UM department from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.

Phone: 1-414-266-6715 or 1-844-450-1926
Fax: (414) 266-4726

Credentialing
Email: cchp-credentialing@chorushealthplans.org
Phone: 1-844-229-2776
Fax: (414) 266-5797

Pharmacy Questions
Please see the pharmacy benefit guide for the latest listing of prescription drugs that are covered or not covered.

Phone: 1-844-201-4677
 Fax: 1-844-201-4675

Provider Appeals Address
Provider Appeals
Attn: Appeals Department
P.O. Box 1997, MS 6280
Milwaukee, WI 53201

Claims Address
Chorus Community Health Plans
P.O. Box 106013
Pittsburgh, Pennsylvania 15320-6013
EDI: #251CC

Refund Address
Chorus Community Health Plans
P.O. Box 106014
Pittsburgh, Pennsylvania 15230-6014

Fraud, Waste, and Abuse
Phone: 1-877-659-5200