Provider Contacts
Provider Relations and Credentialing Contacts
Provider Contracting
Manages provider agreements and reimbursement structures. Contact for contract negotiations, terms, and participation requests.
CCHP-contracting@chorushealthplans.org
Provider Relations
Serves as the primary liaison for providers. Contact for education, resources, and support in resolving issues
CCHPProviderRelations@chorushealthplans.org
Provider Data Management
Ensures the accuracy of provider information. Contact for roster updates, demographic changes, and practice details.
CCHP-ProviderUpdates@chorushealthplans.org
Credentialing
Oversees the verification of provider qualifications. Contact for application requirements, documentation, and credentialing status.
CCHP-Credentialing@chorushealthplans.org
Phone: 1-844-229-2776
Fax: (414) 266-5797
BadgerCare Plus Contacts
CCHP Customer Service Center
Phone: 1-800-482-8010
CCHP Clinical Services Department
Phone: 1-877-227-1142
Electronic Claims Submission
Phone: 1-800-482-8010
EDI Payer Number: 39113
Chorus Community Health Plans
P.O. Box 56099
Madison, WI 53705
Electronic Funds Transfer
Phone: 1-866-945-7990, option 1
ForwardHealth Member Services
Phone: 1-800-362-3002
HMO Enrollment Specialist
Phone: 1-800-291-2002
Interpreter Services
Process to request telephonic interpreter services webpage
For sign language services, contact a CCHP Member Advocate at 1-877-900-2247
Member Advocate
Phone: 1-877-900-2247
Utilization Review Department
You may contact the UM department from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.
Phone: 1-877-227-1142
Prior Authorizations
Please see the Prior Authorization list on our website for the most up-to-date listing of services that require a prior authorization. You may contact us from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.
Phone: 1-414-266-4155
Routine Dental Services
Phone: 414-389-9870
Transportation Services
Phone: 1-866-907-1493
Individual and Family Plan Contacts
Prior Authorizations
Please see the Prior Authorization list on our website for the most up-to-date listing of services that require a prior authorization. You may contact the UM department from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.
Phone: 1-414-266-6715 or 1-844-450-1926
Fax: (414) 266-4726
Pharmacy Questions
Please see the pharmacy benefit guide for the latest listing of prescription drugs that are covered or not covered.
Phone: 1-844-201-4677
Fax: 1-844-201-4675
Provider Appeals Address
Provider Appeals
Attn: Appeals Department
P.O. Box 1997, MS 6280
Milwaukee, WI 53201
Claims Address
Chorus Community Health Plans
P.O. Box 106013
Pittsburgh, Pennsylvania 15320-6013
EDI: #251CC
Refund Address
Chorus Community Health Plans
P.O. Box 106014
Pittsburgh, Pennsylvania 15230-6014
Fraud, Waste, and Abuse
Phone: 1-877-659-5200