Provider Contacts
Provider Relations and Credentialing Contacts
Provider Contracting
CCHP-contracting@chorushealthplans.org
Provider Relations
CCHPProviderRelations@chorushealthplans.org
Provider Data Management
CCHP-ProviderUpdates@chorushealthplans.org
Data Analyst
eVIPSSUPPORT@chorushealthplans.org
Credentialing
CCHP-Credentialing@chorushealthplans.org
BadgerCare Plus Contacts
CCHP Provider Relations Representatives
CCHPProviderRelations@chorushealthplans.org
CCHP Customer Service Center
Phone: 1-800-482-8010
CCHP Clinical Services Department
Phone: 1-877-227-1142
Electronic Claims Submission
Phone: 1-800-482-8010
EDI Payer Number: 39113
Children's Community Health Plan
P.O. Box 56099
Madison, WI 53705
Electronic Funds Transfer
Phone: 1-866-945-7990, option 1
ForwardHealth Member Services
Phone: 1-800-362-3002
HMO Enrollment Specialist
Phone: 1-800-291-2002
Interpreter Services
Cyracom phone: 1-833-742-4082 or x63009
Pacific Interpreters phone: 1-800-264-1552
For sign language services, contact a CCHP Member Advocate at 1-877-900-2247
Member Advocate
Phone: 1-877-900-2247
Utilization Review Department
You may contact the UM department from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.
Phone: 1-877-227-1142
Prior Authorizations
Please see the Prior Authorization list on our website for the most up-to-date listing of services that require a prior authorization. You may contact us from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.
Phone: 1-414-266-4155
Routine Dental Services
Phone: 414-389-9870
Transportation Services
Phone: 1-866-907-1493
Individual and Family Plan Contacts
CCHP Provider Relations Representatives
CCHPProviderRelations@chorushealthplans.org
Prior Authorizations
Please see the Prior Authorization list on our website for the most up-to-date listing of services that require a prior authorization. You may contact the UM department from 8:00 a.m. to 5:00 p.m., Monday through Friday. Messages are confidential and may be left 24 hours per day. Communications received after normal business hours are responded to on the following business day.
Phone: 1-414-266-6715 or 1-844-450-1926
Fax: (414) 266-4726
Credentialing
Email: cchp-credentialing@chorushealthplans.org
Phone: 1-844-229-2776
Fax: (414) 266-5797
Pharmacy Questions
Please see the pharmacy benefit guide for the latest listing of prescription drugs that are covered or not covered.
Phone: 1-844-201-4677
Fax: 1-844-201-4675
Provider Appeals Address
Provider Appeals
Attn: Appeals Department
P.O. Box 1997, MS 6280
Milwaukee, WI 53201
Claims Address
Chorus Community Health Plans
P.O. Box 106013
Pittsburgh, Pennsylvania 15320-6013
EDI: #251CC
Refund Address
Chorus Community Health Plans
P.O. Box 106014
Pittsburgh, Pennsylvania 15230-6014
Fraud, Waste, and Abuse
Phone: 1-877-659-5200