Contact CCHP

Looking for more information about your plan or have a specific question? Visit our Frequently Asked Questions or speak with one of our dedicated team members.

For help with your current plan, contact:

Customer Service: 844-201-4672

Our Customer Service team can help answer questions about:

  • How do I pay my bill?
  • What prescriptions are covered?
  • How can I find providers in my network?
  • What services require prior authorization?

Customer Service representatives are available:

  • Monday through Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: 8:00 a.m. to 2:00 p.m.
  • Sunday: Closed

For help or questions about enrollment, contact:

Sales: 844-708-3837

Our sales team is here to answer new member and enrollment questions. They can help answer questions about:

  • How do I enroll?
  • How do I find an agent?
  • What plan is right for me?

Our sales team is available:

  • Monday through Friday - 8:00 a.m. to 4:30 p.m.
  • Saturday and Sunday - Closed

Our team is also available by email at

Clinical Services: 844-450-1926

Questions about prior authorizations? Our Clinical Services team can help.

  • We have a 24/7 answering service.
  • Messages left by phone after hours will be returned on the next business day.

Clinical Services representatives are available:

  • Monday - Friday: 8:00 a.m. to 5:00 p.m.