Interpreter Services
Chorus Community Health Plans (CCHP) complies with all applicable civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, or other legally protected status, in its administration of the plan, including enrollment and benefit determinations.
If someone you’re assisting has questions about CCHP, member benefits or services they have the right to get help or information in their language at no cost.
Members and providers have access to telephonic interpreter services. Per Forward Health guidelines, providers can be reimbursed for interpreter services when they submit a claim to CCHP using the appropriate CPT code identified by Wisconsin Medicaid. Reimbursement will be based on the Wisconsin Medicaid fee schedule. CCHP can also offer provider offices access to telephonic interpreter services to use with their CCHP members. This process would consist of creating an account with a unique access code to be used when CCHP members are being seen and need an interpreter.
Providers should follow this process to request an account for telephonic interpreter services.
- For providers to request telephonic interpreter services, contact CCHP Provider Relations via email at: CCHPProviderrelatios@chorushealthplans.org.
- To request sign language services, call a CCHP Member Advocate at 1-877-900-2247.
Provider PDFs