Committed to Helping Our Providers
IMPORTANT NOTIFICATION
New Medicaid claims and customer service administration
Beginning on December 15, 2025
New CCHP Provider Portal - login.chorushealthplans.org
Registration Guide
*Begin using this portal on December 15.
Sign up for new electronic funds transfer services with ECHO.
Medicaid payer ID and provider customer service contact information changes beginning on December 15, 2025.
IMPORTANT NOTIFICATION
Marketplace exit
Effective January 1, 2026
CCHP is exiting the Individual and Family Plan (IFP) market (also referred to as Marketplace, Exchange and ACA) and will no longer offer health insurance coverage for IFP members after December 31, 2025
CCHP’s commitment to providing quality service for our Medicaid lines of business (i.e. BadgerCare Plus & Care4Kids) remains unchanged and will continue beyond December 31, 2025
As we approach year end of 2025, we strongly encourage you to submit all CCHP IFP/ACA Marketplace claims in a timely manner. Doing so will ensure prompt processing and payment.
Services provided on 1/1/26 and after will not be covered by CCHP’s IFP/ACA Marketplace product. This includes services that were prior authorized in 2025. All services must be rendered on or before 12/31/25 to be covered.
BadgerCare Plus Provider Portals
BadgerCare Plus Claims Look-up Tool
*View eligibility & claim status until January 30, 2026.
*View claim payments & submitted appeals until March 1, 2026.
BadgerCare Plus Claims Submission Tool
BadgerCare Plus Claims Confirmation Tool
*This tool will be no longer accessible beginning December 15.
GuidingCare Authorization Portal
The GuidingCare Auth Portal allows users to submit and/or access authorizations.
GuidingCare has replaced CareWeb.
GuidingCare Prior Authorization Portal
GuidingCare Login Instructions:
Individual and Family Plan Provider Portal
Individual and Family Plan Tool
*This tool will no longer be accessible after December 31, 2025.
A Healthcare Network Committed to Caring
Chorus Community Health Plans (CCHP), an affiliate of Children’s Wisconsin, is an HMO dedicated to providing access to the highest quality health care and services to our members living in Wisconsin.
CCHP is a member of the Association for Community Affiliated Plans (ACAP), which is a national trade association representing more than 70 nonprofit safety net health plans in 28 states. ACAP’s mission is to represent and strengthen not-for-profit, safety-net health plans as they work in their communities to improve the health and well-being of vulnerable populations.
Clinical and Preventative Guidelines
Here you'll find helpful links to guidelines and resources you'll need to work with us more efficiently, so you can spend less time on administrative tasks and more time providing outstanding care to our members.
Stay Connected
We are committed to keep providers and staff informed of the most up-to-date information. Our provider communications include our newsletter, The Provider Pulse, sent quarterly and our email, The CCHP Newsflash, sent as needed providing important updates.