BadgerCare Plus Transactions
New claims and customer service administration beginning on December 15, 2025.
View all details on the FAQ page.
InstaMed, the current CCHP payment vendor will continue to pay claims that are submitted now through December 14, 2025.
Sign up now for the CCHP new payment vendor.
Register early to ensure a smooth transition for claims submitted December 15, 2025, and after.CCHP has partnered with ECHO Health, Inc to provide the following provider payment options and electronic remittance advice (ERA) for our providers.
- Electronic Fund Transfer (EFT) – receive EFT from all payers. A fee for this service may be required.
- EFT payments for CCHP only - no fee is required. Click here to enroll.
- Medical Payment Exchange (MPX) – the provider receives an email or fax notifying them they have a payment waiting. If no action is taken within 3 business days, the payment is released to a paper check.
- Virtual Credit Card (VCC) - including the explanation of payment (EOP). The step for processing payments is similar to how providers manually input patient payments today.
Please note: If the provider wishes to receive paper checks, they must opt out of VCC and MPX by visiting echovcards.com or calling 833-201-7641. The ECHO EPC Draft Number located on your provider remittance advice is required to opt out.
The frequently asked questions document is available for questions related to EFT and ERA registration.
Contact ECHO Health directly at 888-834-3511 for questions related to your electronic payments or ERAs.
Visit ECHO Health at www.providerpayments.com to view detailed explanations of payment (EOP).
Zelis
Providers who are currently enrolled with Zelis for their electronic payments through Network Health will be able to continue to use Zelis for CCHP electronic payments.
Contact Zelis directly at 877-828-8770 for questions related to your electronic payments.