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Provider Resources

Great care starts with easy access to the right information and the right resources at your fingertips. Our CCHP provider resources offer quick access to essential tools like clinical and preventative guidelines and key contacts for assistance. These resources are designed to save time and help you focus on what matters most: providing exceptional care.

Clinical and Preventative Guidelines

Our Clinical and Preventative Guidelines assist clinicians by providing a framework for the evaluation and treatment of patients. Learn more about guidelines and policies that can assist in everyday patient care. 

Provider Manuals

Our Provider Manuals make it easy to stay informed and compliant. They offer quick access to policies, procedures, and best practices—helping you deliver quality care and maintain operational excellence. Think of them as your trusted resource for smooth, efficient collaboration.

Provider Communications

We share essential updates across a variety of communication channels to keep you connected. For the latest news and important announcements, visit our News and Communication page. Want updates delivered straight to your inbox? Subscribe to our email publications and never miss out on critical information and updates.

  • The Provider Pulse newsletter offers quarterly insights, reminders and program updates. 
  • The CCHP Newsflash provides timely updates whenever new information becomes available.

These communications help your practice stay aligned with current requirements and up to date information. They also ensure you have the knowledge needed to support your patients. 

Find More

Our Provider section is designed to make finding what you need simple and fast. Whether you’re looking to join our provider network, manage authorizations, access claim processes, find the right contact, or stay informed with education and news, everything is organized for your convenience. It’s your one-stop hub for all your practice needs.

All the Tools and Information You Need—Organized by Section

IFP Exit

As of December 31, 2025, CCHP has discontinued our Individual and Family Plan (IFP) product and will no longer have a presence in the Affordable Care Act (ACA) Marketplace in Wisconsin. We've set up a page of resources for providers to reference key information. 

New TPA Administrator

There is now a new payer ID, provider customer service phone number, mailing address and EFT payment vendor with the transition to a new Third-Party Administrator (TPA) for our Medicaid line of business, starting January 1, 2026.