Keep Your Coverage

Yes, you still have benefits. Anyone who has been a member of BadgerCare Plus or Wisconsin Medicaid programs since March 2020 still has coverage however it is important you have your contact information updated to receive important information about any changes to your benefits. Updating your contact information is easy! Log in at access.wi.gov, download the MyAccess App for your smart phone.

Due to the COVID-19 pandemic in January 2020, a Public Health Emergency (PHE) was put in place by the federal government. Because of the PHE being in place, nearly all Medicaid members had their coverage extended, regardless of changes in eligibility or status.

Medicaid renewal is a yearly review completed by the Wisconsin Department of Health Services (DHS) to check if you are still eligible for your insurance coverage. It’s important to renew your BadgerCare Plus insurance every 12 months, or you may lose your health care benefits.

If you’ve had a change in income, age, or other qualifying factors since you enrolled in Medicaid, it’s possible you will no longer qualify. The only way to know for sure is to renew on time.

Make sure your address, email and phone number are up to date by logging in at access.wi.gov or my downloading the MyACCESS mobile app. It’s important to check your mail and text messages for important information. If your contact information is not updated, you may miss these important notices about your benefits.

It is important to know that you should only renew when you receive your renewal packet by mail or in your ACCESS account about 45 days before your due date. Renewing too soon could cause you to lose coverage earlier than necessary. 

To find your renewal date, log in at access.wi.gov, use the MyACCESS app, or refer to the letter sent in late March or early April. 

For more information on renewal, please visit this helpful Department of Health Services website here.

No. Wisconsin Medicaid does not charge you a fee to renew your Medicaid coverage. The Department of Health Services or CCHP does not send text, call or any other communication with language requesting a payment to renew your Medicaid coverage. 

If an individual does not complete the renewal process on time, they will lose coverage. There is a 90 day grace period and members will have 90 days to complete the process. If members are eligible for coverage there is no guarantee the coverage will be backdated, and there may be a gap in coverage.

We can help connect you to a plan that’s right for you. If you can’t get health insurance through your job and you’re under age 65, we offer a variety of health insurance plans available on and off the exchange/marketplace in addition to programs and services for adults and children at different ages and stages of life. Learn more about our plan options here.

Review our plan options here. We offer plan options across four different levels to our members. Plan benefits described below are for in-network services only. Click on the buttons below to see benefits for each plan level.

You may also use our Online Quote Tool to see if you qualify for a plan with lower out of pocket costs. To discuss your plan options, contact our Sales Team at 844-708-3837 or CCHP-MemberSales@chorushealthplans.org

Nov. 1- Jan. 15, 2023 is the yearly Open Enrollment period when you can purchase individual and family plans on and off the Marketplace. A Special Enrollment Period (SEP) is a time outside the yearly open enrollment period when you can sign up for health insurance.

You qualify for a SEP if you’ve experienced a qualifying event like losing health coverage, moving, getting married, having a baby, or adopting a child. If you qualify for an SEP, you usually have up to 60 days following the event to enroll in a plan.

There are a few ways you can enroll in a plan:

• Through a local agent.
• Call 844-708-3837 to find a local agent. 
• By enrolling directly online
• Contacting the CCHP Sales Team at 844-708-3837
• Visiting healthcare.gov