Keep Your Coverage

If you’ve had a change in income, age, or other qualifying factors since you enrolled in Medicaid, it’s possible you will no longer qualify. The only way to know for sure is to renew on time.

Make sure your address, email and phone number are up to date by logging in at access.wi.gov or my downloading the MyACCESS mobile app. It’s important to check your mail and text messages for important information. If your contact information is not updated, you may miss these important notices about your benefits.

It is important to know that you should only renew when you receive your renewal packet by mail or in your ACCESS account about 45 days before your due date. Renewing too soon could cause you to lose coverage earlier than necessary. 

To find your renewal date, log in at access.wi.gov or use the MyACCESS app.

For more information on renewal, please visit this helpful Department of Health Services website here.

No. Wisconsin Medicaid does not charge you a fee to renew your Medicaid coverage. The Department of Health Services or CCHP does not send text, call or any other communication with language requesting a payment to renew your Medicaid coverage. 

If an individual does not complete the renewal process on time, they will lose coverage. There is a 90 day grace period and members will have 90 days to complete the process. If members are eligible for coverage there is no guarantee the coverage will be backdated, and there may be a gap in coverage.

Nov. 1- Jan. 15 is the yearly Open Enrollment period when you can purchase individual and family plans on and off the Marketplace. A Special Enrollment Period (SEP) is a time outside the yearly open enrollment period when you can sign up for health insurance.

You qualify for a SEP if you’ve experienced a qualifying event like losing health coverage, moving, getting married, having a baby, or adopting a child. If you qualify for an SEP, you usually have up to 60 days following the event to enroll in a plan.