Transitional Care Program

Helping members successfully transition from inpatient settings to lower levels of care at the time of hospital discharge. We encourage all members to speak with a case manager after each hospitalization to make sure they get the help they need at the time they need it.

• Members qualify for this program automatically when admitting to any inpatient level of care and participate in the program by receiving a post-discharge call from one of our case managers and engaging in a conversation about discharge instructions, needs, services, and benefits.
• Members can opt out of the program simply by informing the case manager that they are not interested in the service; no further transitional care calls will be made for this or future hospitalizations.